Best place to show a confirmation modal in a purchase flow

by Adorablepolak   Last Updated September 11, 2019 06:16 AM

So, I'm working on an insurance ecommerce and would like to get input on where to show a confirmation modal. Let's say I am in the summary page, and there's a "Change Plan" button to choose another plan. I have to options where to show the confirmation modal

Option 1. Once the user clicks the "Change button", s/he is redirected to the Plans Page. And right after the user clicks the "I want this plan" button to commit the change, show the modal.

Option 2. Show the modal in the Summary Page right after the user clicks the "Change Plan" button. And then redirect the user to the Plan Page.

I feel option 1 works better as the modal is shown right before committing the change, but option 2 can work as well. Any feedback is appreciated.

Prototype that shows both options https://www.figma.com/proto/nuRTOn8ZdMjGLkHrQXOZge/Untitled?node-id=6%3A38&viewport=-570%2C195%2C0.6362286806106567&scaling=min-zoom



Related Questions



How can I avoid triple confirmation modals

Updated March 31, 2019 09:16 AM

Should alert boxes be avoided at any cost?

Updated February 20, 2017 20:16 PM

Show confirmation dialog before close bootstrap modal

Updated September 04, 2017 13:16 PM