Keyboard Only Working When Other Keys Are Pressed

by ink   Last Updated June 23, 2018 18:01 PM

So my laptop is being weird. I have a computer kit so I could undo everything but I want to be sure it isn't some default software downloaded on my PC. But my keys x and z only work when another button is pressed. So I can press shift and it will work. I can even press like a button my num pad or a letter. But when I press the key z or x alone it wont work. But then randomly it will start working again. Then until I shut down my laptop. Then it will start not working until I press it with another character. Then repeat.

Here is my system info... System Information report written at: 06/23/18 09:53:08 System Name: MSI [System Summary (C:\Users\xavie\OneDrive\Desktop\System.nfo)]

Item Value
OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MSI System Manufacturer Micro-Star International Co., Ltd.
System Model GT72VR 6RD
System Type x64-based PC
System SKU 1785.1
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E1785IMS.10B, 7/11/2016
SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name MSI\xavie
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 16.0 GB Available Physical Memory 12.6 GB Total Virtual Memory 18.8 GB Available Virtual Memory 13.9 GB Page File Space 2.88 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes



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